Everything you need to know about our EVC repair service
We specialize in Volvo Penta EVC / EDC displays (all models including EVC-A, EVC-B, EVC-C, and EVC-D). We also repair other marine engine monitors and boat instrument LCD displays. If you're not sure whether we can repair your specific unit, please contact us with the model details.
We can repair:
During our diagnostic process, we'll identify any additional issues. We'll contact you before proceeding with any repairs beyond the original scope and provide a quote for the additional work. You can then decide whether to proceed.
Our specialty is LCD screen and backlight repair. If your unit is completely non-functional (not powering on, no response at all), the issue may be more complex than just the display. Contact us to discuss your specific situation – we may still be able to help or provide guidance.
Our standard turnaround is 5-7 business days from when we receive your unit. Priority service (3-5 business days) is available for an additional fee. This doesn't include shipping time to, and from, our facility.
We strongly advise against operating your vessel without a functioning engine monitor. The EVC provides critical information about engine temperature, oil pressure, RPM, and other vital parameters. Operating without this information could lead to engine damage or safety issues.
Yes! We offer priority service with a 3-5 business day turnaround for an additional fee. If you have an urgent situation, please mention it when you contact us and we'll do our best to accommodate your timeline.
Absolutely. We'll confirm receipt of your unit, notify you when the repair is complete, and provide tracking information when we ship it back. If we discover any issues or need to discuss additional repairs, we'll contact you right away.
We're based in the United States. We provide our full shipping address when you contact us to arrange a repair.
Yes! We serve customers worldwide. International customers are responsible for shipping costs both ways, and should be aware of potential customs duties. We'll work with you to make the process as smooth as possible.
Wrap the unit in bubble wrap or foam padding, place it in a sturdy box with additional padding on all sides, and seal securely. We'll provide detailed packaging instructions when you contact us. Include a copy of the email we send you along with your contact details and best contact phone number.
We recommend using a tracked shipping service and considering insurance for valuable units. While damage in transit is rare with proper packaging, insurance provides peace of mind. We take great care in packaging your repaired unit for the return journey.
No, return shipping is not included in our pricing. For domestic and international customers, return shipping is charged at cost.
Pricing starts at $250 for backlight-only repairs, $500 for LCD screen repairs, and $650 for our complete display service. The exact price depends on your specific unit and the repairs needed. See our Service & Pricing page for full details.
We'll provide a quote when you contact us. Payment is typically due before we repair unit(s) and ship your repaired unit(s) back to you. We accept bank transfers, PayPal, and major credit/debit cards.
In the rare case that we determine your unit cannot be repaired, we'll contact you immediately.
We offer discounts for multiple units being repaired at the same time (e.g., if you have multiple vessels or are a marine service provider). Contact us to discuss volume pricing.
Every repair comes with a comprehensive 12-month warranty covering the LCD screen, backlight, and all repaired components. If any issue arises with the repaired components within 12 months, we'll fix it free of charge.
The warranty covers defects in materials, workmanship, and the functionality of repaired components. It does not cover damage from misuse, accidents, improper installation, or normal wear and tear beyond the repaired components.
If the same issue recurs within the warranty period, simply contact us. We'll arrange for you to send the unit back, and we'll repair it again at no charge (including return shipping within the UK).
Most EVC units are held in place with screws or mounting clips. Carefully photograph and disconnect any cables (noting their positions for reinstallation) and remove the mounting hardware. If you're unsure, consult your vessel's manual or a marine technician. We can provide guidance if needed.
No. We repair only the display components – the unit's programming and settings remain intact. Simply reinstall the unit and reconnect the cables, and it should work exactly as it did before (but with a clear, readable screen!).
Yes. If you have questions during reinstallation, feel free to contact us – we're happy to help troubleshoot or provide advice.
LCD screens can degrade over time due to heat, UV exposure, and continuous use. Marine environments (with temperature fluctuations, humidity, and vibration) can accelerate this process. It's a common issue with older EVC units, but fortunately, it's repairable!